Delivery conditions

Shipping Conditions:

Shipping cost for Tehran is 15000 Toman.

Shipping to other cities will takes 2 to 3 working days. According to the geographical area, it will take 3 to 4 working days to be delivered.

Free Shipping in other cities.

The orders will start to be delivered in Tehran as soon as possible.

Orders which are placed from Saturday to Thursday before 2 p.m., will be delivered on the same day from 5 p.m. to 8 p.m. Orders placed after 2 p.m. or on Thursday, Friday or national holidays, will be delivered the following first working day.

The responsibility for the personal information including phone number and addresses is on the customer.

 

The costumer is responsible to provide the correct address and phone number for delivery.

 

Our customer service must be informed of any damage done during shipping whitin 24 hours.

You can follow up the orders with the code given to you through your personal account on our webpage.

All of the orders given to POST have a 10-digit code by which you can follow up your order and check its final status on www.newtracking.post.ir

Delivery time in tehran is 11:00 - 15:00 and 16:00 - 20:00 by motorcycle courier.

When the order is delivered to you, please control the packaging and make sure it is ok and in good condition.

Otherwise, please recieving it, so that it is be returned to Kia Gallery for further inspection. In this case, please contact our customer service and informed them.

As the orders are placed systematically, it is not possible to re-print the receipt or change any information.