Return & Exchange Policy

Return And Exchange Policy:

All the products come with a 3-day return guarantee and 7-day exchange guarantee.

Customers have the option to return or exchange by going to the nearest branch or by motorcycle courier

As Kia Gallery values it's customers comfort, you can use the two above- mentioned methods can be used  to have your purchase returned or exchanged.

Our dear customers in other cities can use courier.

Please contact support experts and take the necessary steps before taking any actions.

The cost of return or exchange is on the customer.

If the physical or technical problem is verified by the staff, the shipping cost is on Kia Gallery.

The barcode attached to the product and the receipt must be returned with the product if you want to have it exchanged or returned.

If the customer decides not to buy the product (changes their opinion about buying) the cost will be returned to the customer’s bank account within 48 business hours.

The price of the products are variable due to the fluctuations of gold price.